Network Operations Specialist

OBJECTIVE
To contribute my skills to the success of a professional and technically proficient network administration team in small to mid-sized enterprise.

TARGET JOB
Desired Status: Full-Time Employee, will consider contract work.
Salary: 70,000 USD Per Year

EXPERIENCE
4/1997 - Present IRS Network Management Center New Carrollton, MD
Network Operations Specialist
Working for Seneca Corporation, a sub-contractor for Nortel Networks
Provide network management support for the Internal Revenue Service’s wide area network from the National Headquarters in New Carrollton MD. Design, configure, install and maintain DNS servers for IRS field locations. Maintain network circuits and plan network expansion. Manage routers, hubs and switches using HP OpenView, CiscoWorks, IBM NetView and Nortel Networks Optivity. Manage WAN ATM, Frame-Relay and point-to-point circuits running IP and DLSW in an EIGRP environment. Provide support and troubleshooting services to LAN with over 120 Nortel Networks ATM switches. Provide UNIX (Solaris and Linux) adminstration support and shell scripting as needed to maintain and expand network management platforms. Log trouble calls in help desk database (was Remedy, now Peregrine).

5/1995 - 6/1997 Bay Networks, Inc. Alexandria, VA
LAN Administrator
Provided support for sixty user network. Managed two Microsoft Windows NT servers, two Novell NetWare 3.12 servers, two Macintosh AppleShare servers and two Sun SPARCstation UNIX servers. Managed Lucent phone switch, Intuity Audix voice mail system and installed and maintained analog and digital phones. Provided facilities management support for office moves and facilites expansion and consolidation. Maintained wide area network connectivity; managed routers, hubs and switches for LAN and WAN. Installed, configured and maintained cable plant. Installed, configured and provided support for Macintosh OS and Windows 95 client systems. Installed, configured and provided support for applications software such as Microsoft Office for Maintosh and Office 95 for Windows 95. Installed, configured and provided support for Internet applications for LAN and remote connectivity and provided one-on-one internet training for employees in the office. Maintained printers, facsimilies and other office equipment.

10/1992 - 3/1995 Applied Intelligence Group Alexandria, VA
Senior Support Engineer
Provided support for clients in the graphic arts and publishing industries. Installed, configured and provided support for Macintosh OS and Windows client systems. Installed, configured and provided support for file servers, print servers, hubs, network cable plants and remote access systems. Installed, configured and provided support for applications software such as Microsoft Office. Installed, configured and provided support for Internet applications for LAN and remote connectivity and provided one-on-one internet training. Installed, configured and maintained printers and other peripherals.

6/1990 - 7/1992 Oracle Complex Systems Corporation Arlington, VA
LAN Administrator
Provided support for 150 user network at two sites. Managed VAX/VMS minicomputer system, two Novell NetWare 3.11 servers, two Macintosh AppleShare servers and two UNIX servers. Managed two Northern Telecom phone switches and voice mail system and installed and maintained analog and digital phones. Provided facilities management support for office moves and facilites expansion and consolidation. Maintained wide area network connectivity; managed routers, hubs, repeaters and protocol converters for LAN and WAN. Installed, configured and provided support for Macintosh OS and Windows client systems and standard office applications. Installed, configured and provided support for Internet applications and provided one-–on-–one internet training for employees in the office. Maintained printers, facsimilies and other office equipment.

5/1986 - 2/1989 Texas Instruments, Inc. Hunt Valley, MD
Business Analyst
Provided support for 250 user network at three sites. Managed two VAX/VMS minicomputer systems, one IBM System 36, two 3Com servers and one Macintosh AppleShare server. Managed and supported account system database and provided support and custom programming services for accounting department. Assisted in maintenance of wide area network connectivity, routers, hubs, repeaters and bridges. Installed, configured and provided support for Macintosh OS and Windows client systems and standard office applications. Maintained printers, facsimilies and other office equipment.

CERTIFICATIONS
Cisco: CCNA 2.0
CompTIA: Network+
CompTIA: i-Net+
Brainbench: See transcript 986141 at Brainbench

AFFILIATIONS
CompTIA IT Professional Member

REFERENCES
James Poe Nortel Networks
Email Address: jpoe@nortelnetworks.com
Gwen Samborsky Nortel Networks
Email Address: gsambors@nortelnetworks.com

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Copyright © 2000 Rodney Mark Jones. All rights reserved.